Last updated: April 14, 2025
ProExpertTrades Ltd is committed to operating in compliance with applicable financial regulations and laws. This page provides information about our regulatory status and the frameworks under which we operate.
Trading in financial instruments involves significant risk. Please ensure you fully understand the risks involved before trading and seek independent advice if necessary.
ProExpertTrades Ltd is registered and authorized to provide financial services. Our operations are supervised by the following regulatory authorities:
These regulatory bodies ensure that we maintain high standards of business conduct, have adequate financial resources, and implement appropriate risk management procedures.
In accordance with regulatory requirements, ProExpertTrades Ltd maintains client funds in segregated accounts with reputable banking institutions. This means that client money is kept separate from the company's operational funds.
Depending on your country of residence, you may be covered by one of the following investor compensation schemes:
Please note that compensation schemes do not cover investment losses due to market fluctuations or poor investment decisions.
ProExpertTrades Ltd is committed to preventing money laundering and terrorist financing. We have implemented robust AML procedures in compliance with international standards and local regulations.
As part of our AML compliance program, we are required to:
As a client, you will be required to provide identification documents and other information to verify your identity and source of funds. This may include:
ProExpertTrades Ltd adheres to strict market conduct rules designed to ensure fair and transparent trading. These rules prohibit:
We monitor trading activity to detect potential market abuse and are required to report suspicious transactions to regulatory authorities. Clients found engaging in market abuse may have their accounts suspended and may face regulatory action.
In accordance with regulatory requirements, ProExpertTrades Ltd categorizes clients as:
By default, all individual clients are categorized as Retail Clients. If you wish to be categorized as a Professional Client, you must meet certain criteria and formally request this change in writing. Please note that Professional Clients receive a lower level of regulatory protection.
ProExpertTrades Ltd is committed to providing best execution for client orders. Our Best Execution Policy outlines the steps we take to achieve the best possible result for clients when executing their orders.
Factors we consider when executing orders include:
Our Best Execution Policy is reviewed regularly to ensure it remains effective. A full copy of our Best Execution Policy is available upon request.
ProExpertTrades Ltd maintains a Conflicts of Interest Policy to identify, prevent, and manage potential conflicts of interest that may arise between us, our employees, and our clients, or between different clients.
Potential conflicts of interest may include:
We have implemented organizational and administrative arrangements to prevent conflicts of interest from adversely affecting client interests. These include:
A full copy of our Conflicts of Interest Policy is available upon request.
ProExpertTrades Ltd has established procedures for handling client complaints promptly and fairly. If you are dissatisfied with our services, you can submit a complaint through the following channels:
We will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 8 weeks. If we are unable to resolve your complaint within this timeframe, we will inform you of the reasons for the delay and indicate when we expect to reach a conclusion.
If you are not satisfied with our response, you may have the right to refer your complaint to the relevant financial ombudsman service or alternative dispute resolution (ADR) entity in your jurisdiction.
ProExpertTrades Ltd is required to report certain information about transactions to regulatory authorities. This includes:
To comply with these requirements, we may need to collect and report certain information about you and your transactions, including personal identifiers such as national ID numbers or passport numbers. This information is shared with regulatory authorities in accordance with applicable laws and regulations.
If you have any questions about our regulatory status or compliance procedures, please contact our Compliance Department:
By email: compliance@proexperttrades.com
By phone: +1 (202) 345-9999
By mail: Compliance Department, ProExpertTrades Ltd, 350 Fifth Avenue, New York, NY 10118, USA