Frequently asked question

You can start with as little as $100. However, we recommend starting with an amount you are comfortable with and that allows you to diversify your trades.

No, you cannot lose more than your account balance. Our platform uses negative balance protection to ensure you never owe more than you deposit.

Deposits and withdrawals can be made via bank transfer, credit/debit card, or supported cryptocurrencies. Withdrawals are processed to the same account used for deposits for security reasons.

You can contact our 24/7 support team via live chat, email, or phone. Visit the Contact Us page for details.

Yes, all users must complete a quick KYC (Know Your Customer) verification to comply with regulations and ensure platform security.

Absolutely. We use advanced encryption and strong data protection policies to keep your information secure at all times.

Our platform is accessible globally, except in jurisdictions where trading is restricted by law. Please check our terms for details.

Yes, you can easily switch between demo and live trading from your dashboard at any time.

Enable 2FA in your account settings for an extra layer of security. We recommend using Google Authenticator or Authy.

You can trade Forex, Crypto CFDs, Share CFDs, Commodities, and more—all from a single account.

Deposits are usually instant. Withdrawals are processed within 24 hours on business days, depending on your payment method.

We offer zero deposit fees and competitive spreads. Withdrawal fees may apply depending on your method. See our fees page for details.

We accept bank transfers, credit/debit cards, and a wide range of cryptocurrencies for deposits and withdrawals.

Yes, as long as the withdrawal has not yet been processed, you may cancel it from your dashboard.

Yes, you can trade on the go with our iOS and Android apps, featuring all the tools available on desktop.

Absolutely! Use our CopyTrading feature to automatically replicate the trades of top-performing investors.

Yes, our AI Trading feature leverages advanced algorithms to help you automate your trading strategies.

All legal documents, including Terms & Conditions and Privacy Policy, are available at the bottom of every page.

Please report any bugs to our support team. We take all feedback seriously and aim to resolve issues quickly.

Yes, you can practice trading risk-free with our demo account before going live.

We support Bitcoin, Ethereum, Tether, Solana, and many more. The full list is available on our Crypto CFDs page.

We operate in accordance with international financial regulations and maintain strict compliance standards.

Client funds are held in segregated accounts and protected by advanced security protocols.

We occasionally run special promotions and bonuses. Check our Promotions page or subscribe to our newsletter for updates.

Our platform operates 24/7 for crypto trading. Forex and other markets follow standard global trading hours.

Yes, our platform supports multiple languages for a global user base. Choose your preferred language in your profile settings.

Yes! Invite friends and earn rewards when they sign up and start trading. See our Referral Program for details.

Internal transfers between your own accounts are supported for your convenience.

Yes, we offer trading signals and market insights to help you make informed decisions.

You can update your personal and contact information in your account settings at any time.

Manage your email preferences in your profile or by clicking the link at the bottom of any of our emails.

If your question isn’t answered here, please contact us and we’ll be happy to help!